Dear Customer,
You should have recently been notified by Workhorse Custom
Chassis that there is a forthcoming recall on your W20 or
W22's Bosch brake calipers. You should be aware, this recall
involves some 48,000 motorhome chassis' and it won't be
until later in this year (October or even as late as December)
when the upgraded calipers become available.
We want to make this recall experience as streamlined and
efficient as possible so we are asking that you call, e-mail
or send us a letter stating that you would like to be put
on our waiting list so that you can be taken care of as
soon as parts become available. Please include your full
name, contact phone number, and the Workhorse Custom Chassis
VIN (Vehicle Identification Number). We are asking that
you participate in our Brake Recall Waiting List for two
reasons. First, because the parts availability will initially
be very limited, if we are able to prove to Workhorse Custom
Chassis that we have customers scheduled, we will be able
to secure a sufficient number of calipers for our inventory.
Second, by being put on our waiting list you will have a
much less difficult time getting scheduled in to have the
recall performed. Once you are on the list, we will be contacting
individuals off the list on a first come, first served basis,
so the sooner you get us your information the sooner you
will be scheduled in to have the recall performed.
If between now and the time the recall is set in motion
you have brake issues, please do not hesitate to contact
our service personnel for assistance. Workhorse will be
covering damaged parts at no cost to you if they are related
to the brake caliper issues. If you have any questions or
concerns please contact Mike Bronzini, Jon Brazel or Chris
Leach and they will be more than happy to help you. Thank
you for your time and consideration.
Contact Information
Toll Free: 877-786-1576
Local: 360-736-9494
Fax: 360-736-9497
Cell: 541-441-0377
Email:mike@brazelsrv.com
jon@brazelsrv.com
chris@brazelsrv.com
